Shipping and Returns Policies
Free shipping on all products. Free shipping applies to U.S. orders only.
All in stock items ship within 24 hours.
Return Policy
All wallcovering and border returns are subject to a 25% restocking fee plus shipping. No returns will be
accepted after 30 days from invoice date. Credits will be issued for un-opened full bolts only.
Carefully, examine your order for any color, design, or imperfections before cutting. Claims against wallcoverings
and/or fabrics will not be accepted after cutting and hanging. If companion fabric was ordered, please do not hang
wallcovering until fabric can be compared for color. The manufacturers will replace any defective merchandise
with new wallcoverings of equal value, but neither they, nor Wall to Wall Wallpaper will be responsible for labor
costs, color changes (hot spots) or discoloration due to unneutralized plaster, additional paste, improper wall
preparations or papering over old wallcovering not covered by warranty. If you feel that the wallpaper/border is
damaged or defective in any way, or if you received the wrong pattern in error, please contact customer service at
(913) 433-4539 or email walltowallwallpaper@hotmail.com.
Unopened rolls can be returned for credit within a 30 day period with a 25% restocking fee. Return shipping charges
are the responsibility of the customer and are not refundable. Damaged or defective products will be replaced.
We do not accept returns without prior authorization. If you would like to return a product, you must call
(913) 433-4539 for return authorization and a credit to your account.
Ordering
Wallcoverings are priced per double roll and sold in double rolls only. All orders must be ordered as double rolls.
Custom and Specialty Orders
Specialty products such as murals or specialty orders are not returnable and are nonrefundable.
Fabric
Please order accurately as cut fabrics are not returnable. Before cutting fabric, be certain you have sufficient yardage to complete the desired installation. Subsequent dye lots are not guaranteed to match initial orders. While companion fabrics are similar in color, scale and design, perfect uniformity in color and printing should not be expected. Slight fading may occur, based on various dry cleaning processes. Fabrics should be protected (especially dark background fabrics) from prolonged exposure to sunlight through the use of good quality linings. No claims will be accepted after fabric has been cut.